March 2016 – Iris

IRIS Network is pleased to announce call “Introducing ISO standards in CSO management system” aiming to provide mentoring services for the CSOs in process of acquiring quality management certification.

Since several target countries from SEE region have adopted quality standards for social services and introduced the licensing of social services, CSOs are faced with lack of resources to prepare documentation and fulfill standards in order to be able to use public funds for financing. Part of capacity building process will be engaging of experts for specific sectors in order to consult CSOs in preparation of required elaborates and reports. At least 10 CSOs IRIS Network members providing social services will be assisted in their certification process.

Application form and Guidelines of the call are available from 04.03.2016.

Deadline for the applications is 22.03.2016.

Based on the national congresses of the IRIS networks in the region, each national IRIS network prepared Policy paper with the aim to focus on several specific issues within social service delivery in SEE which they decided to raise as being the most important ones. Topics of the policy documents were widely discussed in consultations with the national networks membership, as well as the authority representatives. Policy papers topics are: Victim Protection and Safety in Cases of Domestic Violence in Kosovo, Decentralization of Services and Cooperation Between Government and Non-government Providers of Social Services in FYROM, Implementation of National/Regional Strategies in the Field of Mental Health Protection in Serbia, Development of Social Services on Local Level in Bosnia and Herzegovina, Improving the social service delivery by enhancing the role Civil Society Organisations in Albania, Applicability of Standards for the Provision of Social Services in CSOs in Montenegro. Additionally, another policy paper was created reflecting situation in SEE and possible joint actions to be implemented. Based on these Policy Papers the National IRIS Networks will conduct Advocacy Campaigns in 2016. To read policy papers click on the following links.

Policy paper South East Europe

Policy paper Albania

Policy paper Bosnia and Herzegovina

Policy paper Kosovo

Policy paper Macedonia (FYROM)

Policy paper Montenegro

Policy paper Serbia