Innovative Social Inclusion Approach – Case Studies and Examples of Good Practices

Social engagement and good cooperation between national IRIS network members in Albania, Bosnia and Herzegovina, FYR Macedonia, Kosovo, Montenegro and Serbia, resulted in development of 6 national innovative case studies, created under the Project “Improving the provision of Social Service Delivery in South Eastern Europe through the empowerment of national and regional CSO networks”.

The studies are promoting inventive and sustainable solutions based on a social investment approach. Innovative models of social services are aimed to improve the system of social protection, support and integration of the most vulnerable groups, with the special focus on youth in need. The very heterogeneous group of beneficiaries also includes victims of domestic violence, elderly and persons with disabilities

The implementation of the services, represented within the publications engaged more than 500 social workers, physiologists, doctors and other professionals of social and health protection sectors, personal assistants and volunteers on regional level. The number of final beneficiaries currently is measured in hundreds with a potential of being increased to thousands in the future.

Summary of the models promoted by Case Studies and some of extraordinary success stories on their implementation could be found within the latest IRIS publication.

Case Studies on Innovative Social Inclusion Practices

The experiences, best practices and lessons learned through the project “Improving the provision of Social Service Delivery in South Eastern Europe through the empowerment of national and regional CSO networks”, implemented through IRIS Network, are represented within Case Studies on innovative social inclusion practice.

Six national innovative Case Studies have been developed, as a result of  social engagement and good cooperation between national IRIS network members in Albania, Bosnia and Herzegovina, FYR Macedonia, Kosovo, Montenegro and Serbia. The Studies are promoting inventive and sustainable solutions based on a social investment approach.

Innovative models of social services are aimed to improve the system of social protection, support and integration of the most vulnerable groups, with the special focus on youth in need. The very heterogeneous group of beneficiaries also includes victims of domestic violence, elderly and persons with disabilities.

Each case study includes:

a) Description of the innovative and sustainable example,

b) A qualitative assessment of the local social realities,

c) Means-tested analysis of the ‘clients’,

d) Reference to relevant EU policies and 

e) Qualitative assessment on the up scaling potential.

To read more follow the links bellow:

CS Albania

CS Bosnia and Herzegovina

CS FYR Macedonia

CS Kosovo

CS Montenegro

CS Serbia

Professional Staff Training Programme in Greece – Call for Applicants

In the framework of the EU-funded project “Improving the provision of Social Service Delivery in South Eastern  Europe  through  the  empowerment  of  national  and  regional  CSOs”,  IRIS Network is organizing  a  Professional  Staff  Training  Programme  open  to  staff  members  of CSOs providing social services in the Western Balkans, members of the Network.

The programme offers to two selected candidates the opportunity to spend 4 weeks in the premises of ASB Greece in Thessaloniki and learning about volunteer led solutions to fight social exclusion and empower the most vulnerable groups (young people, people with disabilities, migrants). The programme will start in November 2016.

International humanitarian organization ASB started its operations in Greece in 2016. as a response to increasing refugee crisis. The Country Office Greece was officially opened in June and since then ASB is providing aid and necessary support to migrants/refugees through the projects supported by the EU and German Federal Foreign Ministry.

For more information and instructions for applying for the Professional Staff Training Programme please download Call for Applicants.

SAM.I. General Secretariat opened Brussels office

Last week, General Secretariat of the SAMARITAN INTERNATIONAL (SAM.I.) has officially opened its office in Rue de Pascale 4 in Brussels. The event was supported by President of the European Parliament, Martin Schulz and Chairman of the Arbeiter-Samariter-Bund, Knut Fleckenstein.

The opening was attended by Secretary General Ivo Bonamico, representatives of ASB – SEE and numerous guests from the network’s member organizations. Before the opening, they had taken part in a meeting of the advisory committee. „With our new office close to the European Parliament we intend to strengthen our political work“, Ivo Bonamico explained.

After the ceremony of opening, the delegation joined Fleckenstein in EU Parliament to meet President Schulz. Together, they handed him  the recommendation paper “Single European First Aid”. The paper, authored by the EC First Aid, asks for political support in advancing the cross-border recognition of first aid certificates in the EU and recommends approaches to address this matter.

SAM.I. is recognized as a mediator between European institutions and the member organizations, through many years of active participation in addressing EU political matters, such as refugee policy, social services or the development and implementation of European standards in emergency care and first aid.

 

 

 

Roundtable Debate in Brussels – Challenges & Opportunities for Social Services’ Providers in WB

Yesterday’s Roundtable Debate “CSOs providing social services in the Western Balkans: Challenges & opportunities”, which took place in Brussels in organization of the IRIS Network in cooperation with SOLIDAR, brought together policy makers and social services’ providers from relevant CSOs from the Balkan region.

The Round Table was attended by  Regional and Country Directors of ASB-SEE, Elmir Bojadzic and Gordan Velev (Country Office Serbia), Coordinator of the Project “Improving the provision of Social Service Delivery in South Eastern Europe through the empowerment of national and regional CSOs”, Masa Mitrovic and representatives of IRIS Network partner organizations in Albania, Bosnia and Herzegovina and Serbia.

Within meaningful discussion, participants expressed their views toward existing social challenges in WB including the consequences of slowed EU Enlargement process and ongoing migrant crisis. They also had the opportunity to present innovative and sustainable solutions in the field of services provision for the most vulnerable groups, with a special focus on youth, Roma and PwD. Within this part of debate, three innovative national case studies, developed through the Project of IRIS Network, were presented.

The presentation of ARSIS, IRIS Network partner in Albania could be seen here.

The presentation of IRIS Network in B&H could be found here.

The presentation of Otaharin, IRIS partner in B&H is available here.

The presentation of SMILE, IRIS partner in Serbia could be seen here.

CSOs PROVIDING SOCIAL SERVICES IN THE WESTERN BALKANS: CHALLENGES & OPPORTUNITIES

IRIS Network in cooperation with SOLIDAR is organizing the Round Table “CSOs PROVIDING SOCIAL SERVICES IN THE WESTERN BALKANS: CHALLENGES & OPPORTUNITIES”, dedicated to challenges and opportunities for CSOs providing social services in the Western Balkans, which are related to overcoming current refugee crisis and the latest political and economic pressures inside the European Union that provoked a slowdown of the Enlargement process.

Civil society organizations (CSOs) need to find ways to revamp the Enlargement process and its social dimension in order to enhance economic, social and territorial cohesion. In particular the innovative capacities of CSOs providing social services needs to be strengthened and they need to be supported to strengthen their capacity and directly engage local and regional beneficiaries in decisions around the ‘EU Social Acquis’. These are the main objectives of the EU funded project “Improving the provision of Social Service Delivery in South Eastern Europe through the empowerment of national and regional CSOs” led by ASB-SEE that will be presented at this round table.

The Round Table will bring together policy makers and members of the civil society the possibility to discuss main challenges and opportunities for CSOs providing social services in the Western Balkans as well as the best solutions to make sure that Enlargement process is a catalyzer for social progress and enhancement of socio-economic rights.

More information on the even could be found here.

SMALL GRANTS FACILITY PROGRAMME OF THE IRIS NETWORK

IRIS Network has conducted the Small Grant Facility (SGF) Programme, through which 13 local initiatives for long-term improvement of social services provision and delivery were supported in Bosnia and Herzegovina, FYR Macedonia, Albania, Kosovo, Montenegro and Serbia. Grants in amount up to € 5,000.00 were awarded to IRIS Network members in order to strengthen their organizational, communicational and advocating capacities as well as to assist the grantees in delivery of appropriate services for various vulnerable groups in their countries.

The assessment criteria of the Programme were based the following objectives:

» Main goals of the project proposals had to include the development of sustainable mechanisms of standardization and quality improvement of existing social services and/or creation of the framework for appropriate services delivery where that is missing.

» Active participation of the representatives of target beneficiary groups and the public in foreseen activities and discussions was required, as well as their involvement in the process of local polices development. Local and grass root advocacy initiatives were prioritized.

» Analysis, advocacy and monitoring of social sector reforms at regional and local levels were even a precondition for applying. The grantees also had to be located in the target countries, publicly recognized and independent from the government.

All of the projects have been implemented for six months. Is that period long enough to create and insure the actual changes in the social environment? Find out in the following bulletin.

Traineeship in UK awarded to IRIS Network candidate Gonxhe Kandri

In the framework of the EU-funded project “Improving the provision of Social Service Delivery in South Eastern Europe through the empowerment of national and regional CSOs”, IRIS Network in cooperation with Solidar has selected the candidate for participation in four weeks long Professional Staff Traineeship Programme in United Kingdom. The candidate is provided with the opportunity to participate in activities of the Volunteering Matters – UK national charity organization, located in Ipswich.

The traineeship is awarded to Gonxhe Kandri who is working in NGO Partnere per Femijet, IRIS Network partner in Albania. As a social worker with a degree in social science, obtained at the University of Tirana, she based her work experience on the projects which aim to promote well-being of the children and other vulnerable groups, such as young adults with disabilities or migrant women in Albania. She has more than seven years of experience in managing and monitoring child focused projects and activities, as well as in cooperation with institutions, especially in education, health and child protection sector.

Kandri’s internship in the Volunteering Matters’ offices has started on 10th of August. After just two weeks of practice, it is visible that the Program has overcome her expectations.

“This placement gives me the opportunity to understand different cultures and traditions, in the context of gender based violence (GBV) or domestic abuse. I am becoming familiar with different ways of addressing the needs of women from different countries and services which are provided for them here, in UK”, Kandri says.

Since the first day of the Proffesional Training, Kandri is working with the WASSUP group. The WASSUP, which is abbreviations for “W.omen A.gainst S.exual exploitation and violence S.peak UP”, is the peer-led group of 17 women aged 17-25, which offers creative and innovative support and service provision for BME young women who have suffered from/ are exiting/ are at risk of child sexual exploitation or violence.

“As part of my role, I’m doing a piece of research with the young and adult women who have suffered from GBV and until now I have done three interviews with them. I have five more interviews to do after which I will write a report. Also I have done a desk review about legal framework on GBV and studies related to this issue”, Kandri explains. She can anticipate the contribution of the internship to her future work in Albania.

“In UK there are many different services which can be used to support victims of domestic violence and the existence of better understating of their needs is notable. All of the services are synchronized – something which is missing in Albania. We are still struggling in need of addressing domestic violence in a proper way” she said.

The Volunteering Matters is the leading charity organization in UK, active in policy and practice. It is also an experienced NGO at European level – since 1990s it is member and the host of the Secretariat for Volonteurope, the key European volunteer network, based on promotion of volunteering, active citizenship and social justice.

Gonxhe Kandri is holding a poster which is representing the victim of violence against woman while the participants are commenting the picture.

Gonxhe Kandri is holding a poster which is representing the victim of violence against woman, while other participants are commenting the picture.

Traineeship in France awarded to IRIS Network candidate Megi Kushi

Professional Staff Traineeship Programme in organization of IRIS Network and SOLIDAR has officially started few weeks ago in the premises of Ligue de l’enseignement des Pyrénées atlantiques at the mountain center ‘Le Cardet à Gourette’ in France. Traineeship is involving participant in the organization and development of different activities, non-formal learning and animation with children and teenagers, among whom persons with intellectual disabilities.

After they carefully reviewed numerous applications received, the IRIS Network in cooperation with SOLIDAR confirmed participation of Megi Kushi. Let us meet her and hear the impressions of the Training.

Megi Kushi, coming from Albania, is young intern at the National Association Education for Life-SHKEJ, one of the IRIS Network member organizations. She has Master Degree in Organizational Psychology and, even though she is just 23 years old, has quite an experience in the field of social service provision and working with vulnerable groups gained through formal and non-formal education and trainings. Over the last few years she had been working with children in need – groups of Roma and Egyptian children in Albania, as well as with children with autism. Beside Albanian, she fluently speaks English and French.

Within Professional Staff Training Programme, Kushi got the opportunity to improve skills related to her psychological work-profile: She has useful conversations with the children, helps them to feel comfortable and develop their interests in social interaction, based on healthy roots of self-esteem.

“I learnt how efforts of the team are the key in organizing multidisciplinary areas that are focused on the well-being of children. I also noticed the importance of motivation as the staff priority. Cardet centre represents this perfectly”, said Kushi.

Mountain Cardet centre, which is hosting ongoing Professional Training, hosts open school – discovery classes for children during holidays. The school is providing different activities whose topics range from discovering the environment to sport and human activities, all connected to the mountain. “Children can enjoy the company of each other, explore themselves and the nature surrounding them and become engaged with life rules”, explained Kushi.

In addition, Kushi mentioned that she learns a lot spontaneously, through the work routine, the discipline and the responsibility that the mission of Cardet is accomplishing with the children. She hopes of using most of skills and knowledge gained through this Training in her future work, after she gets back to Albania.

IRIS Network members attended SOLIDAR Training Academy

SOLIDAR Training Academy “INTEGRATION, INTERCULTURAL DIALOGUE AND PEACEFUL COEXISTENCE – Addressing challenges and opportunities in the social services, education and training sector”, which took a place in International Training Center ILO in Turin, has been officially closed last Friday. The training brought together representatives of 13 Civil Society Organizations from different European countries.

During three days of training, participants were discussing on the current challenges their NGOs are facing to, improved their skills in intercultural dialogue and laid the groundwork for future cooperation. Main topics covered migrant issue and cultural diversities by defining strengths and weaknesses of different social environments, as well as external opportunities and threats which are recognizable through activism of represented organizations. Participant also had the opportunity to share good practices with colleagues from other organizations and to improve skills in the field of promotion of their work through using modern social media approach.

Among the participants, the training was attended by representatives of IRIS Network from Serbia and Albania.